Information
Store: DEENFR
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FAQ

Payments

We currently offer the following payment options.

 
Bank transfer
Payment by bank transfer using IBAN/BIC (International bank account number and bank identifier code, both can be found on your bank statment). Please make sure you are paying for all banking fees, as we won't ship your items, unless we receive a full payment.
 
PayPal
Credit card payment, direct debit or bank transfer via your PayPal account.
 
Amazon-Payments
You can pay with your Amazon.com account using the shipping and payment information stored in your Amazon.com account. Please make sure you are paying for all banking fees, as we won't ship your items, unless we receive a full payment.
 
Directebanking.com
Bank transfer via your Online-bank-account.
 
Credit card
Pay using your creditcard: VISA / Master Card.
 
Purchase on account

 
Cash on delivery
only available in Germany. EUR 5,90 extra.

Shipping & Delivery

We ship worlwide with DHL. All orders will be shipped right after receiving the payment. The time of delivery varies from 1 -3 days inside germany and 4-7 days outside of germany. A delivery to a DHL packstation is only possible inside of germany. After your order has been shipped you will receive the tracking number via email.

Returns

You have a right of return of 14 days. To return a item please send a request. You do so, if you visit our site http://www.schuhdealer.com/return und fill out the form. After you have done so you will receive a prepaid DHL parcel label via email. After we receiving your returned item it takes about 7-14 days processing your return.

 

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